FAQs - Frequently Asked Questions


Ozone generators


Colloidal silver



1. Ozone generators

What is ozone?
Ozone is an unstable molecule of oxygen O3. Standard oxygen contained in air is in the O2 form. Thanks to the instability of the O3 molecule, this form of oxygen is very reactive and has strong oxidizing properties. It oxidises organic substances contained in the air, i.e. chemical agents, stinking substances and pathogens including viruses. A part of ozone is converted into O2 oxygen by breaking down the atom at the oxidizing reaction; the remaining ozone which does not react in this way is naturally decomposed to O2 oxygen within a short period.


How does the ozone generator work?
The core of an ozone generator is represented by a ceramic plate with an applied electrode on which the “corona” electric discharge in which a part of the O2 molecules is split and the O3 molecules, i.e. ozone, are created. The ceramic plates are powered with high voltage of approximately 3.5 kV and are cooled with a stream of air which brings O2 and carries air enriched with ozone away. Air circulation is ensured with a powerful fan which is also used for distributing air containing ozone in the room being disinfected.


Is ozone effective against the COVID-19 coronavirus?
Ozone is effective against all pathogens including all viruses. In this way, it destroys other micro-organisms in atmosphere as well as on surfaces of objects including COVID 19.


How can I detect the presence of ozone in a room?
Ozone has a typical smell similar to sulphur dioxide. Even a very low concentration can be detected by the olfactory sense; it can be detected from approximately 0.05 – 0.1 ppm. If you smell ozone in the room, ventilate it and do not stay in the room during ventilation. The room can be used normally only after the smell of ozone has completely disappeared.


What is the ozone generator used for?
The ozone generator is used for disinfection, potentially for eliminating smells in the treated room. For treating cabins and loading spaces of vehicles, public transport, railway carriages, buses, cars, work machines, disinfecting the spaces with increased movement of persons such as shops, canteens, massage salons, fitness centres, locker rooms, offices, food warehouses…

Is it necessary to supply ozone in the generator?
Ozone is created from atmospheric oxygen; i.e. the generator does not require refilling or use of any chemical agent.


How often should the ozone generator be used?
For areas where more people work or move, it is recommended to use the generator daily, preferably after the shift or in general operation of the area. It is necessary to select a time for starting the generator when there is a sufficient period of several hours for the natural decomposition of residual ozone. In the case of the application for removal of smell, carry out application as required; however, frequent use is always suitable and it also prevents the occurrence of pathogens, moulds, yeast, insect...


Is ozone harmful to me?
Ozone is a strong oxidising agent and causes irritating effects in higher concentrations, especially for the eyes and airways. It is also necessary to eliminate the presence of persons, pets and plants in the space with ozone. These conditions must be absolutely respected while the generator is operating. The room can be entered after a suitable delay after switching off the generator, preferably after more than an hour. If you still smell ozone, ventilate the area; do not stay in the room while ventilating it.


Can ozone hurt pets or flower arrangements?
Yes, pets and flower arrangements are not allowed in the room while generating ozone and for as long as ozone can be detected.


2. Colloidal silver

What is PPM?
PPM (parts per million) is a unit used to express concentration, 1 PPM = 1 mg/l. The higher the number, the more silver a product contains (e.g. 100 ppm = 100 mg of silver in 1 litre of solution). Concentrated products can be diluted with distilled water to a lower concentration. If tap water is used for dilution, progressive agglomeration of the particles and reduction of the product effectiveness may occur.


Is colloidal silver effective against COVID-19 coronavirus?
The natural antibacterial, fungicidal as well as antiviral properties of silver have been demonstrated in a scientific way, so silver could lead to increased protection. We say “could” deliberately, as effectiveness against the new COVID-19 has not been verified so far (the virus has only been present a short time). It would not be honest to say that it is 100% effective against this new type of virus. In our opinion, it is the same as handmade masks – something is better than nothing.  


How can I distinguish between colloidal silver and ionic silver?
Colloidal silver should have a yellow colour. The depth of colour depends on the concentration and the size of the particles (potentially the age of the product).

Ionic silver is colourless. The reaction of silver ions and chlorine results from adding common salt (NaCl) to a formation of silver chloride (milky white). This effect should not occur with colloidal silver.


What is ionic silver?
Ionic silver can be obtained by dissolving a piece of silver in an acid (a similar process takes place in home-made versions with a 9 V battery – a silver electrode is dissolved). You could change the same piece of silver to nanometric particles using a file for example, and when you put the particles in water, a colloid will be created. It has been calculated for our product that 1 ml contains 2 trillion (2,000 billion!) silver particles with a mean diameter of 20 nm (a particle is approximately 2,500 times smaller than the thickness of a human hair).


Most manufacturers sell colloid silver in brown glass bottles. Why do you deliver the product in transparent plastic bottles?
Real colloidal silver containing silver nanoparticles does not require storage in glass bottles and is normally supplied in plastic (PET) containers as it does not react with their surface at all.

It is recommended to store ionic silver, which is declared by many manufacturers as colloidal silver, in glass bottles because of the potential interaction with the plastic packaging surface.


Is it necessary to store the product in a cool area? 
Our recommendations are based on long-term observations and real analyses and measurements. Colloidal silver is stable even at room temperature, however, storage in a fridge will extend its shelf life.


Is it necessary to store the product in a dark area?
High-quality colloidal silver does not require any special protection against light so it can be offered in transparent bottles allowing optical inspection of product colour and condition. On the contrary, ionic silver produced using various generators sold on the Internet is photosensitive and its quality drops relatively quickly without protection against sunlight.


Can colloidal silver be positioned close to electromagnetic field sources?
An electromagnetic field does not affect colloidal silver negatively, however, it does affect ionic silver.


Can I produce colloidal silver using the generators sold through the Internet?
All devices (called as colloidal silver generators) which we could see on the Internet operate on the principle of electrolysis and they produce ionic silver. Two silver electrodes (anode and cathode) are submerged in a solution into which silver ions (atoms deprived of an electron) are released – silver is dissolved.

Saturation of the solution containing silver ions depends on the temperature and contents of other substances, including gases (CO2). In most cases, the concentration of the saturated solution will range under the value of 10 ppm.

It means that it is not possible to prepare colloidal silver using this method. However, ionic silver, which is created, can accept an electron under certain conditions so that it is converted to atomic (metallic) silver. Production of the particles with a defined size in a controlled way using this method is relatively complicated, and products of this type will contain ionic silver.